MUMBAI: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) was ranked among the top three providers in the Top 10 HFS OneOffice Services for People and Process Change.
According to HFS, emerging technologies combined with people, process and data innovation break down barriers between the front and back office to create OneOffice. People and Process Change focuses on the development capabilities and integration of people and process change across the entire service portfolio, such as design thinking, change management, skills enablement and process innovation to promote operational excellence.
The report ranked TCS number one for change specialists and overall execution, and in the top two for talent, scale and composition.
“TCS puts people at the heart of all transformation journeys, making inclusion part of business strategy and focusing on humanized automation, collaboration and integrated business applications. Our people-centered approach helps clients prepare for the future, promoting a unique team culture with collaborative working models, ”said Dave Jordan, Global Manager, Consulting and Service Integration, TCS. “Our leadership position in this assessment is a reflection of our vision, our comprehensive capabilities, our investments in innovation and collaboration, and the resulting business success. “
TCS provides end-to-end lifecycle support for business transformation across people, processes and value. Change 4.0, its consultancy framework for managing organizational change, is integrated into all transformation programs. The framework is an essential part of TCS’s proprietary transformational development methodology, promoting a unique team culture with collaborative working models, setting a cultural direction towards new ways of working. During the pandemic, the model successfully adapted to allow remote access, put in place an appropriate cybersecurity framework, and the necessary project management systems and practices to ensure division of labor, oversight and creation. reports.
Another change in capability includes DMATE, TCS’s digital maturity assessment and roadmap tool, which tracks and manages digital maturity enterprise-wide across customer operations, the workplace. work, strategy and infrastructure dimensions.
TCS fosters and encourages a culture of innovation, supported by its organizational structure, processes and platforms. TCS’s innovation ecosystem is further established through its Co-Innovation Network ™ (COIN ™) which brings together industry leaders, analysts, academics and start-ups to conceptualize breakthrough solutions for businesses. clients. COIN consists of a network of more than 2,400 start-ups, 150 partners, 300 venture capitalists and 67 academic alliances (including MIT, Singapore Management University, IIT Mumbai and University of New South Wales) and continues to grow.
TCS Pace Ports ™ are co-innovation hubs that serve to accelerate digital transformation and foster a culture of creativity. Five global Pace ports and more than 30 innovation labs around the world provide customers and other strategic partners with a physical space to innovate together. At TCS Rapid Labs, niche technologies such as AI / ML, AR / VR, IoT, blockchain and robotics are explored and prototypes are built quickly, reducing the cost and time required to innovate.
Through co-innovation, the digital workbox, and technology-driven innovation tools, teams can generate actionable insights and induce rapid learning before clients invest at scale. Developing digital capabilities enables companies to innovate and grow their business, giving them a competitive advantage.
Collaborative workspaces create a healthy and inclusive work environment for employees. TCS Inclusion Maturity Quotient tracks metrics across diversity segments, enabling TCS to implement evidence-based initiatives based on identified gaps.
“TCS’s focus on applying the business context in delivering its technology services was an important part of its # 1 ranking in the Overall Execution category of this study, which encompasses a range of capabilities: the allocation of In-house specialists trained in change management, talent scale and mix, and results-driven business structures, ”said Saurabh Gupta, president of research and advisory services, HFS. “In addition, TCS’s ability to integrate change management and stakeholder engagement flows into customer transformation programs is seen as a critical area of success. “